Power Automate Power Automate Desktop
Manish Solanki  

How to update value of work queue item in power automate desktop flow?

Introduction

The recent release of Power Automate Desktop (v2.50) allows updating value of work queue items without changing the status of an item.

Through this tutorial I have explained the process to update the value of ‘Queued’ invoice items with the latest values stored in an input csv file. The value of work queue items is being replaced with JSON object using “๐—จ๐—ฝ๐—ฑ๐—ฎ๐˜๐—ฒ ๐˜„๐—ผ๐—ฟ๐—ธ ๐—พ๐˜‚๐—ฒ๐˜‚๐—ฒ ๐—ถ๐˜๐—ฒ๐—บ” action.

Scenarios

Following are the possible scenarios of using ‘Update work queue item’ action:
๐Ÿ“Œ It makes it possible to create a new work item by updating its value (input)
๐Ÿ“Œ Work item value can be updated without changing its status
๐Ÿ“Œ We can use a single queue for more than one desktop flows for larger projects by combining with filter work queue items action
๐Ÿ“Œ Give options to think of work queue as first choice instead of using custom SQL databases

Tutorial

Key takeaways from this tutorial:
โ–ถ๏ธ Use ‘๐˜Ž๐˜ฆ๐˜ต ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ ๐˜ฒ๐˜ถ๐˜ฆ๐˜ถ๐˜ฆ ๐˜ช๐˜ต๐˜ฆ๐˜ฎ๐˜ด ๐˜ฃ๐˜บ ๐˜ง๐˜ช๐˜ญ๐˜ต๐˜ฆ๐˜ณ’ action to return specific records by applying filter query
โ–ถ๏ธ Apply query in ‘Filter data table’ action to filter records in data table variable
โ–ถ๏ธ Update value of a work queue item without changing its status

8 thoughts on “How to update value of work queue item in power automate desktop flow?

  1. Juliana

    What pre configuration I need to do?!

    I’m facing this issue when I try to update the work queue item:

    “code”: “WorkQueueItemInputUpdateNotAllowed”,
    “message”: “Invalid update of attribute input when work queue item is in state Processing. You can allow this operation by updating the ‘allow updating input’ flag at the work queue level.”

    but I can’t find this flag in Portal.

    1. Manish Solanki

      Apologies for late reply!

      To change the input value for processing status, you need to change the value of choice column ‘Allow update item input while in processing.’ from ‘Work Queue’ Dataverse table. The table wouldn’t allow you to change column value directly but you can create an app (Model driven app) on top of ‘Work Queue’ table and modify the choice column for a particular work queue. Try updating the input value post setting the value of ‘Allow update item input while in processing.’ column.

      Pls let me know if you still face the same issue.

      Thank you!

      1. Bruno

        Good Manish,

        I’ve had the same problem as Juliana. I tried to create an application (model diver app) but I don’t know what you mean by “on top of work queue table”. I still can’t enable the ‘Allow update item input while in processing’ option.
        Could you tell me the steps to create this application and if this would be enough to use the input values โ€‹โ€‹updates in my entire Power Automate environment?

        Thankssss

        1. Manish Solanki

          Hi Bruno,

          Please give me 2-3 days. I am planning to write another blog to cover that scenario. We have limitations to attach screenshots while replying to comments or queries.

          Thank you!

          1. Manish Solanki

            Here is the link that solves this problem:

            https://manish-solanki.com/how-to-update-the-value-of-work-queue-item-during-processing/

    2. Manish Solanki

      Here is the link of my latest blog that solves this problem:
      https://manish-solanki.com/how-to-update-the-value-of-work-queue-item-during-processing/

  2. Bruno

    Good Manish,

    I’ve had the same problem as Juliana. I tried to create an application (model diver app) but I don’t know what you mean by “on top of work queue table”. I still can’t enable the ‘Allow update item input while in processing’ option.
    Could you tell me the steps to create this application and if this would be enough to use the input values โ€‹โ€‹updates in my entire Power Automate environment?

    Thankssss

    1. Manish Solanki

      Here is the link of my latest blog that solves this problem:

      https://manish-solanki.com/how-to-update-the-value-of-work-queue-item-during-processing/

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